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Frequently Asked Questions

Got questions? We’ve got answers. Find everything you need to know to plan your perfect trip.

The UAE enjoys an arid subtropical climate, with blue skies and sunshine all year round. The hottest months are between June and September, when temperatures can soar to 45° (celcius) and more during the day and humidity levels are very high. Even the sea temperature touches on 40° (celcius) during the summer months, and swimming pools at hotels are usually cooled to be refreshing. Temperatures are only slightly more moderate the rest of the year, the coolest time being between December and March. There is very little rainfall in the UAE, but when showers do fall it is mainly in the cooler months.

Mobile phone: Roaming agreements exist with most international mobile phone operators. Coverage is excellent. Tourists can purchase pre-paid mobile SIM cards. Internet: There are numerous internet and Wi-Fi cafés in the UAE but VoIP telephone systems, such as Skype, are officially blocked. Websites deemed culturally or religiously insensitive are also blocked.

Lightweight summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months, especially in the evenings. Compared with certain parts of the Middle East, the UAE has a very relaxed dress code. However, care should be taken not to give offence by wearing clothing which may be considered revealing. At the pool or on the beaches, trunks, swim-suits and bikinis are quite acceptable. Good quality sunglasses are advised and photo- chromatic lenses for those who wear spectacles. Hats or some protection for the head are advisable when in direct sunlight.

UAE Dirham (AED, also written as Dhs) = 100 fils. Notes are in denominations of AED1000, 500, 200, 100, 50, 20, 10 and 5. Coins are in denominations of AED1, and 50, 25, 10 and 5 fils (10 and 5 fils coins are rarely used). The Dirham is tied to the US Dollar. XE.com is a useful site for currency conversion. Credit cards: MasterCard and Visa are widely accepted. ATMs are found across the UAE, mostly in the major cities of Abu Dhabi and Dubai. ATMs accept foreign debit and credit cards including Switch, Maestro, Visa, Union Pay and Cirrus, and can be found throughout the UAE, in shopping malls, hotels and petrol stations. However, cash back is not commonly available in the UAE. Plan ahead if you are taking taxis, they will only accept cash and often only small notes and change. Currency exchange: Most hotels will handle the exchange of foreign currency as well as many major banks. Many of the large shopping malls have bureaux de change. Recommended bureaux de change include UAE Exchange located at Dubai Mall and Marina Mall, both in Dubai, or Hamdan Street, Abu Dhabi.

All guests are required to carry a copy of their passports when going on tours / excursions, for the purpose of identification, as per the new laws and regulations in the UAE. This is for the security of all our guests, so that we can ensure that they have a memorable experience on their vacation. All guests are required to carry their passports on Helicopter tours and Sea trips.

Tourism Dirham Fee to be paid in Following Emirates as follows: Dubai: AED 20.00 per room per night (approximately 5.50 USD) for 5 Stars Property AED 15.00 per room per night (approximately 4.10 USD) for 4 Stars Property AED 10.00 per room per night (approximately 3.50 USD) for 3 Stars,2 Stars & 1 Star Property This fee to be paid upon check out unless requested otherwise. Clients will see this fee on hotel bill upon check out. Abu Dhabi: AED 15.00 per room per night (approximately 4.10 USD)

- CAPITAL: Abu Dhabi - LANGUAGE: Arabic is the official language of the United Arab Emirates (UAE), but English is widely used. RELIGION: Islam is the official language of the UAE. Approx. 96% of the population is Sunni Muslims. LOCAL TIME: UAE Standard - Time (IST) is 4 hours ahead of GMT. - ELECTRICITY: 220 and 240 volts, 50Hz - The most frequently used plugs are the square three-pin type.

All visitors to the United Arab Emirates must hold a passport that is valid for six months from the date of entry. American & most European citizens can obtain a visa on arrival for up to a 30-day stay.

Please note visa requirements change so you must check with your closest embassy for the most up-to-date information. All Passengers are responsible for securing proper documentation prior to joining the tour.

For Dubai Tours, Passports are required; in addition, travelers are advised to check with local consulates for full details regarding Visa requirements. Please note securing a valid visa for entry is the sole responsibility of the traveler.

Making your Dubai Trip went very easy hence you can get your Dubai Visa in a few steps and fixed costs following your country accordingly. Citizens of Bahrain, Kuwait, Oman, Qatar, and Saudi Arabia Do not need a visa for Dubai Tours or any of the other Emirates. While citizens of Australia, Andorra, Austria, Brunei, Belgium, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States of America, The Vatican, can obtain a free, 30-day visit visa at immigration upon arrival with no prior arrangements. That visa can be extended for an additional 30 days for a fee. Travelers from other countries must arrange for a visa before they travel and will be required to have a sponsor for their visa application. Before traveling to Dubai and the United Arab Emirates you are required to have a passport that is valid for at least 6 months from the arrival date. Other visa requirements may vary from one country to another.

Memphis Tours offers a wide range of options for your Dubai vacation with the Tailor-Make service to customise your own vacation details. Memphis Tours Dubai is serving different itineraries of vacation packages for group tours, private packages, stopover /layover tours, and escorted tours as well such as Dubai Oman travel and other Middle East destinations.

UAE Travel went easier with applying for online visas through emirates.com. UAE Full experience and even stopover\transit Dubai visit is now available with submitting your application without passport stamping, just proceed with your bookings through VFS, you can dig further through VFS Global. Certain countries are compatible with this type of visa application. Applicants must have machine-readable valid passports for at least 6 months after the date of their travel. Confirmed flight Bookings from Emarati Airlines is a must to apply for the online visa. 4 International working days is the minimum period required to apply for Dubai Onlive visa.

Dubai travel packages could have a diverse essence through offers a wide array of different accommodations. Hotels in Dubai vary from reasonable hotels with 3-star ratings to some of the most luxurious hotels in the world like the famous Burj Al-Arab for a royal Dubai Vacation Packages.

Dubai Trip would in its highest level of perfection during the winter months, because the summer makes it not easy for outdoor activities. The highest season of Dubai Tourism concentrated between November and April, the curve reaches the lowest level from June to August. Despite January is the coldest month you would experience in Dubai vacations, people love it more than the warm summer. Winter Temperature in Dubai averaging 19°C to 23°C. In February, the temperature starts to rise reaching 24°C and maybe 30°C. In March or the spring of Dubai, Higher temperature will make you a different Dubai Trip. However, the temperature may reach 27°C, rains are most likely to fall. People who experienced trips to Dubai at this time says its the best time to visit Dubai. Dubai Summer starts in April, temperature scores the average high of 32°C makes your trip to Dubai unbeatable experience.

The local currency you will use within your Dubai Trip in the United Arab Emirates is the Dirham. The dirham is currently valued at approximately 1 USD = 3.67 AED.

The deposit required is usually 25% of the total price of the tour, except during peak travel times like Christmas and New Years, when the deposit will have to be 50% of the total price. You can pay the deposit for your tour using a credit card (Visa and Mastercard are accepted) or a bank order directly to Memphis Tours. Our representatives will be willing to provide any additional information or support you need to complete your payment. If paying the deposit in one transaction is not possible, please contact Memphis Tours to inquire about the possibility of making the payment in installments.

Memphis Tours does not charge any additional fees or surcharges on any transactions that are done using debit or credit card. We accept Visa and Mastercard.

Memphis Tours refund policy is detailed in our Terms and Conditions. The amount refunded depends on how far in advance we are notified about your cancellation. - We grant you a full refund for any amount you have paid in advance in case of weather conditions or circumstances otherwise outside of your control that might prevent the ship from coming into port in case of booking a Shore Excursion from a cruise ship with Memphis Tours for example.

In some of the more conservative Emirates of UAE and Dubai, it is advisable that women keep in mind the different cultural norms when they are dressing in order to avoid extra unneeded attention. You may want to think about covering your shoulders and your knees. These restrictions do not apply in private area and resorts.

Yes, It is possible to extend your visa in the UAE. The original 30-day visa can be renewed only once for more 30 days.

Many travelers like to get a combined trip to Dubai and other countries in the region. Memphis Tours offers a wide array of travel services and tours in both Egypt and Jordan, as well as other combined tours. You can visit our homepage to find out more.

Dubai's airport is a major hub for international travel. Flights arrive every day from all over the world, including several destinations in the United States.

There are several cruise lines operating the Persian Gulf and the Indian Ocean, which stop in Dubai. Memphis Tours offers short private tours for cruise passengers who are passing through Dubai and do not wish to use the tour services offered by the cruise companies. Passengers will be granted a visa by the port authorities at the point of their arrival and tours will begin from there. Please take a look at our Shore Excursions section of our website if you are planning a cruise that will come to Dubai.

Customs regulations allow visitors to import alcohol and tobacco duty-free up to the following amounts: * 4 liters of alcohol or 2 cartons of beer (1 carton= 24 cans, not exceeding 355 ml each) * 400 cigarettes, 50 cigars, or 500 grams loose tobacco

Duty-Free shopping is only available in the Dubai Airport. Alcohol will not be allowed for purchase at supermarkets or liquor stores in the UAE without a personal liquor license issued by the government; however, It is available for purchase in hotel bars and restaurants.

Arabic is the national language in Dubai, but other languages are commonly spoken in Dubai and the UAE because of cultural diversity there. Dubai is an international city with many foreign nationals from all over the world who speak a wide variety of languages. Most people in Dubai can speak and understand at least basic English.

Modesty is the dress code. Modest clothes is required while visiting all mosques in Dubai and the rest of the UAE in order to respect Muslim religious practices. All visitors must be covered and dressed in modest clothes. Men must wear long pants and sleeves and women must be covered as well from their ankle to their wrists. Tightly fitting clothes are also not welcomed. Women must also cover their heads with a scarf that will be already available at major mosques so you do not have to buy one.

In most hotels in Dubai, check-out time is usually at 12 PM. However, arrangements can be made to extend your check-out. Check-in is usually around 1 PM, but arrangements can be made for early and late check-in if you need it.

In terms of health issues, Dubai is one of the safest places to visit. There is a highly successful vaccination program sponsored by the government to eliminate illnesses and also hold hotels to a very high hygiene standard. Concerning the weather in Dubai, it is very hot, that’s why it is wise to take precautions against heat stroke and sunburn, especially during the hot summer season. Some medications that are legal in other parts of the world are not legal in Dubai. In order to get them, you have to have a prescription. If you have any prescribed medicine, be sure to bring the prescription with you and be sure that none of the medicine that you are carrying is banned or illegal. Anything containing codeine, for instance, is illegal to possess even in small amounts.

No, there are no required vaccinations before traveling to Dubai. However, if you need to apply for a visa, you may be required to have medical testing done prior to traveling to Dubai.

There are no restrictions for exchanging currency in Dubai. Any major currency is easy to exchange at any exchange locations that are easy to find in most central areas. All banks offer ATM facilities so that you can withdraw cash easily.

Tours starts from Dubai and Abu Dhabi (also mentioned in the description of each specific tour – where it starts).The first four tours on the list start from Dubai, the rest start from Abu Dhabi.

Credit cards are widely used in almost any location in Dubai. If it is not possible to use a credit card in a given store, there are ATM locations commonly available where you can withdraw cash.

Tipping is a common practice in Dubai, but it is not required. In restaurants, usually a 10% service charge is included, you can also tip waiters directly, especially if this is not included. Taxi drivers do not require tips, but you should round up to the nearest dirham on the fare. You are advised to tip a couple of dirhams to bellmen, baghandlers, supermarket baggers, and windscreen washers at gas stations.

Indeed, Memphis Tours provides discounts for private tours that are booked with large groups. For group tours of ten people or more, there will be a discount according to the nature and length of the whole trip. For groups of fifteen people or more, the total amount of the tour will be reduced by the full cost for only one person in the group.

Memphis Tours is upbeat to offer an "Early Bird" discount for customers who pay the full expense of their tour ahead of time. If full payment is received six months prior to the date of your arrival, a reduction of the quoted cost of your trip will be granted to you by 5%. "Early Bird" rates require full, non-refundable pre-payment. Discounted tours are not eligible for date changes or refunds.

The metro and public buses in Dubai are well-maintained and are very recommended for transportation. In fact, the Dubai metro is considered to be the best transportation in the Middle East. However, Dubai city is still very car oriented and you may need to use taxis sometimes to get around.

We make it very simple for our clients. All you have to do is contact our representatives via one of the ways of communication listed above in question 4. You will then receive a response with the available options to choose from and then you can tailor-make a tour that will suit your needs in terms of budget, duration, and points of interest with the help of one of our travel consultants. Once a plan has been decided, Memphis Tours will send you a detailed itinerary that includes all necessary information and plans for your trip. At this point, you will have to confirm your reservation by paying a deposit. Your reservation will not be confirmed until deposit payment is received by Memphis Tours. The balance of payment will be due on arrival to begin your tour.

-Burj Al Arab -Burj Khalifa - Musical Fountain - Dubai Mall and Dubai Aquarium -Dubai Creek -Dubai Dhow Cruise -Ski Dubai -Shiekh Zayed Mosque in Abu Dhabi -Yas Island in Abu Dhabi -Jebel Hafeet in Al Ain Oasis -Desert Safari Additional Questions If you have any other questions, which have not been answered here, please contact us by telephone, email, or by live online chat. You can find our email, telephone numbers, and a link to the live chat at the bottom of our homepage.

Yes, you can add India, Maldives, Oman, Qatar and more to your tour with our very own selection of Dubai combined tours.

Memphis Tours refund policy is detailed in our Terms and Conditions. The amount refunded depends on how far in advance we are notified about the cancellation.

Dubai is a very rich country is culture and nature with many ports and desert. over 65% of Americans choose Dubai and Abu Dhabi Tour as the most famous itinerary. Sharjah also is one the icons of Dubai. Desert tour and local tours are a great add on your tour.

Sure. Just Contact Memphis Tours through the inquiry page to be assisted with put travel experts.

Unfortunately, this can not be done. The tour needs to be booked in advance, as we need to make all the arrangements beforehand.

Electricity supply varies between 220/240 V, 50 Hz AC, with three pin plugs. so, you may need an adapter for your charger.

yes, memory cards are available in most places, cities and towns. Dubai considered one of the technological and Financial centers in the world. .

1 - "Camel Milk Chocolate" which is best gift for children, price varies between ($12 -$45) 2 - "Arabian Dates "balah" which is widely used during Ramadan, price varies between ($10 - $68) 3- "Persian Carpets" which considered one of the best carpets in the world, price varies between ($100 and more) 4- "Arabian Oudah" a fancy fragrance oil extracted from Agra Wood resin, price varies between ($250 - $10,000) 5- "Gold Jewelry" an outstanding handmade golden artifices, price starts from $30 per gram. 6- "Dubai Spices" a special Arabian flavors to add on your cook, prices varies between ($3 -$7) per pack. 7- "Arabic Coffee" highly recommended by Coffee lovers, prices starts from $34 per kilo.

Yes, Dubai is one of the main Christmas and New year destinations in the middle east.

There are a lot of activities that can be done in Dubai such as watching the amazing Burj al Arab, Burj Khalifa the tallest building in UAE, Dubai mall at the city center, Dubai Greek, and Dubai Gold Market. Fireworks show is one of the most amazing shows in the world along with the concert performed in public places. Having a Christmas dinner served at Burj Khalifa is a marvelous experience to have during the fireworks show.

Memphis Tours operators are available 24/7 to receive your booking inquiries via different ways of communication such as email, telephone, or live online chat. You can also submit a request form on the website describing the details for the trip you want to take, its duration, and any other details you can provide and you will receive a reply promptly with a proposal from one of our representatives. - Our toll-free number, email, and a link to our chat service can be found at the bottom of our website’s homepage. Also, you can submit a booking request for further information about our Dubai vacation packages 2019.

- It's advisable to dress conservatively, covering your shoulders and legs. - It is possible to extend your visa in the UAE. The original 30 day visa can be renewed only once for more 30 days. - Dubai Tours is a great way to discover the best of Dubai - Open up to the experience of the cultural diversity of Dubai. - Dubai is considered a very safe country for women. - Entry visa with USD 91 per passport is available upon arrival in Dubai airports for specific nationalities. - Don't limit yourself to Dubai, pay a visit to Oman, Doha, Abu Dhabi, Sharjah and more. - Keep a copy of emergency numbers, for police call -999, for Fire call -997 and ambulance call -998. - Make sure to have adequate Travel Insurance before traveling to Dubai. - Visitors should always wear long trousers or skirts or shorts that reach below the knee and shirts with sleeves when visiting a religious site. - Dubai Desert Safari, Quad Bike Safari, Sandboarding, Falconry Experience, Camel Trek, and Henna Painting are among the most enjoyable activities in Dubai. - Pay a visit to Burj Khalifa a Dubai Iconic sight that represents the strength and greatness of the city's today economic and social conditions. - Whether you prefer a yummy gala dinner gazing at the spectacular fireworks or a simple glass of champagne shared with a small group of friends, Dubai Marine restaurants offer an unmatched dimension!Experience the amazing new year - fireworks in Dubai in the city center which considered one of the best festivals in the world.

Lots of motivation encourages you to book and tailor your trip Memphis Tours. We are leading the business of tailor-made tours since 1955 and pride ourselves on utilizing this experience to make reliably high caliber, customized tour encounters. Memphis Tours is stretching out all through the Emirates and the Middle East so we are able to provide a level high of service anywhere you would like to travel in Dubai and beyond. Look here for more reasons why Memphis Tours is the best touring option for you and your group.

Dubai and the rest of the UAE are very safe destination to visit. Recording one of the lowest crime rates, the number of tourists that face any kind of theft or other crime in Dubai is very small. The legal system in the United Arab Emirates is of big difference than in many other countries and penalties for breaking the law there may be significantly more severe than you are accustomed to. For instance, public intoxication and public displays of affection are both immediately punishable by imprisonment and drug laws are enforced extremely harshly. Laws may vary between Dubai and the other Emirates of the UAE, as some emirates are more conservative than others. It is recommended that you be familiar with these differences before traveling to any of the other emirates.

Transportation in Dubai and from the Airport is very convenient. The most common transportation in Dubai are the taxis, which are metered and start at 25 DH. You may love to pick from a wide range of application like Uber and Careem. The airport is also served by the Dubai Metro and public buses, which cost 3 DH for trips into the central bus stations in the city.

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