Umrah Trip

The prices stated are applicable until April 30, 2026, with the exception of Christmas, New Year, and Easter Holidays. The "Single" rate is intended for individuals arriving with others who opt for single occupancy. Please note that this rate is not valid for solo travelers.

• 0 to 2 years: FREE
• 2 to below 6 years: 25% of the adult price
• 6 to 11 years: 50% of the adult price
• 12 years and older: Full adult price

Additional Information:

• The children's policy is applicable to children sharing rooms with their parents, with a maximum of 1 child sharing a parent's room.
• If your tour includes airfare, extra charges for your children may be applicable.

Secure your spots on the tour, encompassing hotel rooms, domestic flight tickets, and other travel services, with a minimal 50% down payment. The remaining balance can be settled up to two days before your arrival date, providing you with a risk-free investment for your booking.

Should you need to cancel your trip, the following charges will apply:

• From the booking date until 61 days before your arrival date: 15% of the total tour price.
• 35% of the tour price if cancellation occurs 60-31 days before arrival.
• 50% of the tour price if cancellation occurs 30-15 days before arrival.
• 100% of the tour price if cancellation occurs 14-1 days before arrival.

Additionally, airlines impose their own fees, subject to the respective terms and conditions, and a 5% bank fee is applied to refunds.

Force Majeure:

At Memphis Tours, your well-being and safety are paramount. Therefore, we have adapted our cancellation policy to align with our values. We offer a highly flexible cancellation policy in case the government or the airline issues a "NOT TO TRAVEL" warning to the designated destination. In such an event, we will refund the amount paid for the tour package, or in some cases, your payment will be available as a future travel credit and travel voucher, applicable to any of the destinations where we operate tours. This amount can be utilized towards newly booked travel services, with reservations automatically adjusted to reflect these travel credits. Only flight cancellation/changing fees are charged according to the airline's terms and conditions, and bank surcharge fees are applied to the deposit amount paid. Please familiarize yourself with our comprehensive payment policy, cancellation, and refund conditions.

At Memphis Tours, our dedication is to craft top-tier travel experiences tailored to our clients' preferences and budgets. We strive to create personalized journeys that cater to individual interests, ensuring each client receives exceptional service and an unforgettable adventure in any country of their choosing.

Furthermore, we are committed to fostering trust with our clients, aiming for enduring relationships that encourage them to return to our services repeatedly. Central to this relationship is our unwavering commitment to conducting tours with honesty and reliability, beginning from the booking and planning phase and extending beyond the completion of the tour. Your trust is highly valued, and we are privileged that you may select us to make your vacation truly memorable. We prioritize safeguarding the privacy and confidentiality of any personal information you entrust to us. Kindly review the policy below to familiarize yourself with our privacy practices, as your use of this website and planning resources implies acceptance of these practices.

Information Collection:

A. We assure you that credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.

B. The Website Policies and Terms & Conditions may be periodically updated to meet standards. Customers are encouraged to revisit these sections regularly to stay informed about website changes. Modifications become effective on the day they are posted.

C. Some advertisements on the Site are delivered by third parties, such as ad networks and agencies. These third parties may collect information about your online activities to tailor advertisements to your interests. Please note that we lack access to or control over the information collected by these third parties.

Information Sharing:

We may share your information in specific circumstances: • In response to legal processes, court orders, or subpoenas. • To establish or defend legal rights, prevent illegal activities, or safeguard the rights, property, or safety of our company, website, customers, or others.

Except as outlined above, you will be informed and given the choice to withhold personal information sharing with third parties. Memphis Tours treats your privacy with utmost seriousness, and under no circumstances, except those specified above, will your personal information be shared with other entities or third parties.

Data Protection Measures:

Our objective is to instill confidence in your use of our website and travel arrangements. While no website is entirely secure, we have implemented robust administrative, electronic, and physical security measures to protect your sensitive information. Access to your personal information is limited to employees managing your account for necessary business functions. McAfee Security software encrypts your information during transmission within our system, employing firewalls and intrusion detection systems to maintain site security and prevent unauthorized access to your information.

External Links:

Links to other sites on our website operate independently of this Privacy Policy. We recommend reviewing the privacy statements on those sites to understand their procedures for collecting, using, and disclosing personal information.